Destination not listed?

There may be several reasons why your destination is not listed above. This is usually a result of customs and local restrictions. We are constantly striving to increase the range of countries we deliver to.

For further information please call our helpline - +44 (0)1257 42 42 41

For USA, Mexico and Brazil

Unfortunately after careful consideration the USA, Mexico and Brazil are destinations we are not able to deliver to. Our unaccompanied parcels would be considered high risk, as they are likely to contain baby milk and baby food and could be delayed by up to three separate federal agencies before delivery which would likely result in delays. As delivery of our packages is of paramount importance we can not take the chance of being unable to fulfil our high service expectations. However we have formed an association with a company in the USA that may be able to help you. For deliveries to the USA, Mexico and Brazil, we urge you to try www.jetsetbabies.com

If Staying in Private Villa

Due to difficulties with incomplete delivery addresses and problems delivering to isolated villas we can no longer deliver direct to any villa.
We are happy to deliver to a letting agent or office in resort if they are happy to accept a parcel on your behalf

A signature is required for delivery, please note that deliveries can take place up to 8:00pm to allow for local customs and practices.

As a signature is required for delivery, if delivery fails a card will be left with a local number to be contacted to arrange a mutually convenient time to accept the parcel. After 3 attempts at delivery, if unsuccessful, the parcel will automatically be returned to our depot. The cost of shipping back to Tinytotsaway plus £10 administration charge will be the responsibility of the customer. The customer must arrange collection from Tinytotsaway for delivery to on-going destination, by contacting UPS on 0845 787 7877 and quoting Account number 1x165x and Tracking number of parcel. After 28 days if the parcel has not been collected it becomes the property of Tinytotsaway.